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Your PIN

You will be issued with your own unique personal identification number (PIN) which is forwarded to you separately from your card. When you use your card at an ATM or EFTPOS terminal (and press 'savings') you will be required to enter your PIN. If you choose, you can also enter your PIN instead of signing when making a payment using the 'credit' facility.

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It is very important that your PIN is memorised and not stored with your card or disclosed to anyone else for security.

PIN security

You should follow the guidelines below to protect against unauthorised use of your card and PIN. These guidelines provide examples of security measures only and will not determine your liability for any losses resulting from unauthorised EFT Transactions. Liability for such transactions is contained within the conditions of use of the card outlined in the Endeavour Mutual Bank Terms and Conditions of Use.

Guidelines for ensuring the security of your card and PIN:

For more information, visit the APCA site: Protect your PIN

What if my card is lost or stolen?

Visit the Endeavour Lost & Stolen Card Information page to find out what to do if your card has been lost or stolen.

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