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Online Banking Upgrade May 2018

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We’ve recently upgraded our Online Banking platform with Data Action which will bring us into line with current operating requirements and software updates within their solution.

Whilst the upgrade has taken place in the background the updates now need to be switched on for us to commence operating at the current software standard.

The updates are predominantly employee facing with efficiencies created for administration and account controls. There are some subtle enhancements being delivered within Online Banking that customers may notice however given they are minimal impact we won’t be communicating these changes directly to customers. The updates/CRs will be switched on between the 21st and 25th May. There are no required outages during this implementation and they will be rolled out at various times over these couple of days.

A news item will be published under the newsfeed on our website along with a tile on Online Banking from Monday 21st May. Should you receive any questions on these enhancements please refer to the below FAQ’s.